Terms & Conditions

Terms & Conditions
Last Updated: 3/13/2025

Welcome to GreenPolly! By accessing and using our website (https://greenpolly.com), you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

GreenPolly provides high-quality, sustainable plastic products made from recycled and renewable materials. By using our website, you acknowledge that all transactions and interactions with GreenPolly are subject to these terms.

• All prices on our website are listed in USD and are subject to change without notice.
• We accept major credit cards, PayPal, and other secure payment options.
• Orders will be processed once payment is received and confirmed.
• GreenPolly reserves the right to cancel or refuse any order at our discretion.

• We offer shipping within the United States. International shipping may be available upon request.
• Orders are typically processed within 1-2 business days.
• Shipping times vary based on location and chosen shipping method.
• GreenPolly is not responsible for shipping delays caused by carriers or unforeseen circumstances.

We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return policy below:

Eligibility for Returns:

• Returns must be initiated within 30 days of the purchase date.
• Products must be unused, in original packaging, and in resalable condition.
• Proof of purchase is required for all returns.

How to Initiate a Return:

1. Contact our customer service team at orders@biobagusa.com with your order number and reason for return.
2. We will provide you with return instructions and a return shipping address.
3. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
4. Once we receive and inspect the returned item, a refund will be issued to your original payment method within 7-15 business days.

Non-Returnable Items:

• Opened or used items
• Final sale or clearance items
• Custom or special-order products

• If you receive a defective or damaged product, please contact us within 7 days of delivery.
• GreenPolly may provide a replacement, refund, or store credit at our discretion.
• We may request photos of the defective item for verification.

All content on this website, including images, logos, text, and product descriptions, is the property of GreenPolly and may not be used without permission.

GreenPolly is not liable for any indirect, incidental, or consequential damages related to the use of our products or website.

By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

GreenPolly reserves the right to update these Terms & Conditions at any time. Any changes will be posted on this page with the updated date.

For any questions regarding these Terms & Conditions, please contact us at:

• Email: orders@biobagusa.com
• Phone: 727-789-1646

Thank you for choosing GreenPolly for your sustainable product needs!